FREQUENTLY ASKED QUESTIONS

WHAT IS THE SUMMIT ATTENDANCE POLICY?
It is very important to the success of the meeting that we have executive representation from every BANK and TASC agency. It is essential to the success of the Strategic Issues Groups that all agencies are in attendance to not only present their issues but to provide feedback on the issues of the other agencies in their group. We ask that all BANK and TASC partners make it a priority to attend all sessions offered at the summit. 
 
WHAT IS THE DRESS CODE?
Dress code is business casual. Feel free to dress more casually for the evening receptions and dinners.
 
WHAT IS THE HOTEL ROOM POLICY?
MarshBerry will NOT be making hotel reservations on your behalf. Please complete the online registration, then book your room using the hotel's website which is located on the HOTEL INFORMATION page. 
 
  • Registration must be completed by August 18 to guarantee discounted hotel reservations at the host hotel. RESERVATIONS ARE BASED ON HOTEL AVAILABILITY AFTER AUGUST 18, 2017.
  • Individuals are responsible for paying all charges upon departure. 
  • Room preferences are subject to availability. 
  • Conference rate of $195 per night (plus tax), is available based on hotel availability. Only a certain number of rooms have been contracted at the group rate. Once these rooms are booked, you are responsible for making your own arrangements either at the host hotel (with their best available rate) or at a nearby hotel.
 
DO I GET A DISCOUNT IF I REGISTER EARLY?
Registration fees are $1,300 through August 18. Registration fees are $1,600 August 19 through September 1. The Registration deadline is September 1, 2017. 
 
ARE REGISTRATIONS TRANSFERABLE?
Yes, registrations are transferable to another member of your organization. If you would like to transfer a registration, please contact Lexi.Bales@MarshBerry.com or (440) 220-4082 prior to September 1, 2017.
 
MAY I BRING A GUEST TO THE CONFERENCE?
Yes, we would like to extend an invitation to each of you to bring along your spouse or guest. Guests will be invited to attend opening reception, general sessions, and offsite SIG dinner. 
 
HOW CAN I MODIFY MY HOTEL RESERVATION?
All hotel changes in arrival, departure and cancellations must be changed by calling the hotel directly at (404) 659-0400.
 
HOW CAN I MODIFY MY REGISTRATION PREFERENCES?
Please contact Lexi Bales, Event Coordinator, at Lexi.Bales@MarshBerry.com or (440) 220-4082 for modifications to your registration. 
 
WHAT IS THE CANCELLATION POLICY FOR MY CONFERENCE REGISTRATION?
  • Cancellations for this program are eligible for a full refund, if received at least 10 business days prior to the start of the program. 
  • All registration cancellations must be submitted in writing to Lexi.Bales@MarshBerry.com before the designated deadline.
  • Cancellations received fewer than 10 business days prior to the start of the program are not eligible for a refund. MarshBerry reserves the right to cancel/change programs, content, speakers or venues at any time. MarshBerry will not be held liable for any costs incurred by the registrant due to individual registration cancellations. In the event that a seminar is cancelled due to inclement weather, faculty cancellations, or force majeure, MarshBerry will refund the attendee's registration fee in full, however, MarshBerry will not be liable for incidental or consequential out of pocket expenses incurred by the registrant. If you have any questions or complaints regarding MarshBerry's refund policy or program cancellation policy, please call us at (440) 220-4082.
 
FEEDBACK, COMMENTS & SUGGESTIONS
Please contact Lexi Bales, Event Coordinator, at Lexi.Bales@MarshBerry.com or (440) 220-4082.